Warm Tips
1: Follow the store to get 1% discount for fans
2: We guarantee that the machine is 100% brand new and tested before leaving the factory. If there is any problem with the goods you received, please contact us as soon as possible, we will arrange a solution immediately
3: We protect the product with bubble wrap to make sure it arrives undamaged
4: If you buy a gas or kerosene lighter, we cannot send gas/kerosene due to air transportation restrictions, you need to buy the gas/kerosene yourself
5: If the order does not arrive within the protection period, please contact us as soon as possible, do not open a dispute, we will refund or resend
6: If you like our products, please leave me all 5 stars feedback (5 stars for item description, 5 stars for communication and 5 stars for shipping time) and photos to support us, we will appreciate it, you can also write it at VK Ru Share with your friends on .itao, Facebook or Twitter.
7:If your product needs to be customized, please send us pictures and texts, and we provide picture and text customization services.
If you are satisfied in any way, please do not hesitate to contact us before our negative feedback, I will solve all problems for you. Remember, the order is over, but our service isn’t over yet.
Pay:
? We accept Alipay, Western Union, TT. All major credit cards are accepted through the secure payment processor ESCROW.
? Payment must be made within 3 days after ordering.
? If you cannot check out immediately after the auction, please wait a few minutes and retry the payment within 3 days.
Shipper:
? Worldwide transportation. (Except for certain countries/regions and APO/FPO)
? The order will be processed in time after payment is confirmed.
? We only ship to the address where the order is confirmed. Your order address must match your shipping address
? The service transportation time is provided by the carrier, excluding weekends and holidays. Delivery times may vary, especially during holidays.
? If you do not receive the goods within 50 days after payment, please contact us. We will track the goods and get back to you as soon as possible. Our goal is to satisfy customers!
? Due to inventory status and time difference, we will choose to ship from our first available warehouse for fast delivery.
Refund:
? From the date of receipt, you will have 7 days to contact us and return it within 30 days. If you own the item for more than 7 days, it will be considered used and we will not return or replace it. Without exception! The freight is borne by the buyer and the seller in half.
? All returned items must be in the original packaging, and you must provide us with the tracking number and the specific reason for the return
? We will refund your full bid amount after receiving the original packaging containing all components and accessories. Both buyers and sellers cancelled the AliExpress transaction. Or, you can choose to replace.
? If the product does not match the advertisement, we will bear all shipping costs.
Feedback:
? We maintain high standards of excellent quality and strive to achieve 100% customer satisfaction! Feedback is very important. We ask you to contact us immediately before giving us neutral or negative feedback so that we can solve your problem satisfactorily.
? If we don’t know anything about the problem, we can’t solve it!
Returns and refunds
1. Since the date of receipt, you have 7 days to contact us, and you can return the goods within 30 days. If you own the item for more than 7 days, it will be deemed to have been used and we will not return or replace any item to you. Without exception! The freight is borne by the buyer.
2. All returned items must be in the original packaging, and you must provide us with the shipping tracking number and the specific reason for the return.
3. We will refund your full payment after receiving the original item and the package containing all components and accessories.
hint:
B: Are both wholesale and direct shipment possible?
For wholesale, we will provide discounts or free express delivery, which only takes 3-7 days to arrive.
For direct shipping, we can send the goods directly to your customers. If you wish, we will not leave any information about us.
-How do I track the package?
You can use the tracking number to track the package on the following website: www.17track.net/en (copy to the browser to open)
-What if I don’t have time to buy protection?
If your purchase protection time runs out, please contact us and we can help you extend your purchase time. Therefore, your money will not enter my account.
